What The HR!

Jenny Cotie Kangas rebuilt her life from zero after a 2020 injury erased her memory, and built a methodology out of what worked. Now she runs Whiterock Road, a Builder Coach practice for applied AI, where she builds systems alongside clients and teaches them to build the next one. From what if to how. Guest: Jenny (JCK) Cotie Kangas - https://www.linkedin.com/in/jcotie/ Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. ©MMXXVI TCSHRM. All Rights Reserved. For Personal Use Only.

Becky Lauseng and Jay Olson introduced Keynote Speaker, Janice Litvin, who defined burnout as chronic, unmanaged work leading to complete mental, physical, and emotional exhaustion, impacting organizational productivity and employee retention. Janice emphasized that individual awareness, effective managerial support, setting boundaries, and a top-down culture of well-being are crucial in preventing burnout. Her final message was to "know yourself and know your people," encouraging connection with professional communities. Janice Litvin, Founder of Banish Burnout Academy, is a keynote speaker, author, and workplace wellness consultant who helps organizations prevent burnout and build thriving teams. With a career spanning software consulting, tech recruiting, and workplace well-being, Janice knows what it takes to keep people engaged and motivated under pressure. She is the author of Banish Organizational Burnout: 26 Tips for Managers and Banish Burnout Toolkit. Known for her interactive, high-energy style, Janice equips leaders and managers with practical tools to strengthen culture, coach with emotional intelligence, and help employees stay in the game. Her sessions inspire teams to move from stress to success—boosting retention, productivity, and morale. Guest: Janice Litvin | Founder of Banish Burnout Academy | https://www.linkedin.com/in/janicelitvin Resources: Free Banish Organizational Burnout: 26 Tips for Managers is available at: https://janicelitvin.com/resources-book/ The Burnout Cycle Self-Check is available at: https://janicelitvin.com/wp-content/uploads/2025/09/Burnout-Cycle-Self-Check-Janice-Litvin-Banish-Burnout-Academy.pdf Hosts: Jay Olson - https://www.linkedin.com/in/jayolson/ Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.

Becky Lauseng introduced Jay Olson and Lena Scullard as the new co-hosts for the "What the HR podcast," with both new co-hosts expressing enthusiasm for joining and engaging with the TCSHRM community. Jay Olson and Lena Scullard shared their non-traditional career paths into HR/Talent, their personal hobbies and passions, and their motivations for joining the podcast, with Lena Scullard aiming to maintain a strong professional network and utilize performance skills, and Jay Olson drawn to the opportunity by their natural curiosity and desire to learn. Becky Lauseng, Lena Scullard, and Jay Olson all expressed a desire to challenge HR stereotypes, bringing more personality and openness to discussions about the complexities of HR, while also discussing the importance of regularly refreshing HR policies to consider the "spirit of the law" and adapt to current shifts like the "return to office" and the growing impact of AI in HR. Jay serves as the Director of Global Talent Acquisition at Medtronic, bringing over 20 years of HR leadership and talent acquisition expertise. He is passionate about fostering success through collaboration and effective communication and is continually seeking innovative ways to enhance processes and outcomes. Lena is a top-rated professional speaker, facilitator, program designer, and consultant. Lena Scullard is on a mission to help individuals and teams improve their confidence and sense of capability for achieving success. Guest: Jay Olson | Director of Global Talent Acquisition at Medtronic | https://www.linkedin.com/in/jayolson/ Lena Scullard | Professional Speaker, Facilitator, Program Designer, and Consultant | https://www.linkedin.com/in/lenascullard/ Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.

Dr. Rosie Ward is a fierce advocate for humanity who is sought-after to help rehumanize workplaces that free, fuel and inspire people to bring their best selves to work – and home – each day. She serves as CEO and Founder of Salveo Partners, which was awarded the 2024 Stellar Business Award for best business consulting in the United States, and focuses on future-proofing organizations by strengthening culture and equipping leaders and teams to show up courageously and more effectively navigate change and disruption. Rosie recently received a Female Voice Award as the Business Coach of the Year. She is also a Top Voice in Leadership, Leadership Development and Culture on LinkedIn, an award-winning author and an award-winning podcast host; Rosie has an incredible gift for synthesizing complex ideas about culture, leadership, behavior change, and what it means to be human and presenting them in a way that makes them relevant, understandable, and meaningful for people. White paper: https://salveopartners.com/future-proofing-leadership-white-paper/ Books: https://salveopartners.com/resources/#books Podcast: https://drrosieward.com/my-podcast/ Guest: Dr. Rosie Ward, Ph.D., MPH, MCHES, BCC: CEO and Founder of Salveo Partners https://www.linkedin.com/in/rward/ Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ Larry Bourgerie - https://www.linkedin.com/in/larrybourgerie/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels. Join Us! Become a TCSHRM Member Attend a TCSHRM Event Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.

Mark Smith is a seasoned global talent leader with over 20 years of experience in Talent Acquisition, Leadership Development, and Talent Management. Currently serving as Vice President of Global Talent Acquisition at Medtronic, a leading medical technology company, Mark oversees a global team that drives innovative hiring solutions to advance Medtronic's mission of alleviating pain, restoring health, and extending lives. Under his leadership, Medtronic’s TA team has consistently delivered excellence across more than 150 countries, supporting a workforce of over 90,000 professionals. Mark’s team plays a pivotal role in ensuring Medtronic continues to lead in healthcare innovation, addressing 70 health conditions and impacting millions of patients globally. Guest: Mark Smith: Vice President, Global Talent Acquisition at Medtronic https://www.linkedin.com/in/markedwardsmithta/ Hosts: Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/ Jay Olson - https://www.linkedin.com/in/jayolson/ INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources: Recognized as one of the nation's largest SHRM (Society for Human Resource Management) chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, we are an active SHRM group always looking to promote, influence, and educate our members through multiple channels. Join Us! Become a TCSHRM Member. https://www.tcshrm.org/ Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.

Dr. Benjamin Granger is Chief Workplace Psychologist and Head of EX Advisory Services. He has over a decade of experience building Experience Management (XM) programs across the globe and leads EX thought leadership and research initiatives across Qualtrics and the XM Institute. Report: https://www.qualtrics.com/ebooks-guides/2024-ex-trends-report/ Guest: Benjamin Granger: Chief Workplace Psychologist | XM Institute linkedin.com/in/benjamin-granger-7147991b Hosts: Mike Thul - linkedin.com/in/thulmichael Jessie Novey - linkedin.com/in/jessienovey INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources: Recognized as one of the nation's largest SHRM (Society for Human Resource Management) chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, we are an active SHRM group always looking to promote, influence, and educate our members through multiple channels. Join Us! Become a TCSHRM Member. https://www.tcshrm.org/ Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.

Teresa Sande is the CEO and Founder of Mirror Mirror Strategies, an organizational strategy & talent development consultancy focused on cultivating effective, inclusive leaders and high-performing organizations. With 25 years of experience in global corporate settings—including executive roles at Intel, Capital One, Cargill, and UnitedHealth Group—Teresa has dedicated her career to helping organizations identify, develop, and elevate top-tier talent. Guest: Teresa Sande: Talent Executive | Coach | Consultant | Author | Fierce Finder linkedin.com/in/teresasande Hosts: Mike Thul - linkedin.com/in/thulmichael Jessie Novey - linkedin.com/in/jessienovey INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org. Twin Cities Society For Human Resources: Recognized as one of the nation's largest SHRM (Society for Human Resource Management) chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, we are an active SHRM group always looking to promote, influence, and educate our members through multiple channels. Join Us! Become a TCSHRM Member. https://www.tcshrm.org/ Thank you for listening, and if you enjoy our podcast episodes please consider leaving a review, as it helps us reach more listeners. © MMXXIII TCSHRM. All Rights Reserved. For Personal Use Only.