About this episode

Lori Shaffer Clarke shares her journey of building and rebuilding a pediatric therapy business, focusing on the importance of company culture and employee support.

This episode is not a straight line success story. Lori built a business, sold it to a competitor who lied about their culture, walked away, lost her company during COVID, and started over with 89 employees in 2020. Five years later she has close to 500. Will and Lori get into what actually holds a culture together at scale. Weekly virtual training with clinic directors. A mentor role built specifically to protect new grads from burnout, including covering caseloads so a stressed therapist ca...

People in this episode

Host: Will Humphreys

Guest: Lori Shaffer Clarke

Topics covered

• business growth
• company culture
• pediatric therapy
• employee well-being
• mentorship

Keywords

• pediatric therapy
• business culture
• employee burnout
• mentorship
• COVID impact

Mentioned in this episode

Organizations: COVID

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