The “Magellans” Navigating Workers’ Comp Care: Nursing Case Managers

About this episode

This episode discusses the role of nursing case managers in helping injured workers navigate the Workers' Compensation system.

Recovering from a workplace injury takes time, patience, and in many instances, professional case management. Guests Cindy Bourbeau and Annie Barach with Massachusetts-based Medical and Life Care Consulting Services explain how nursing case management professionals help injured workers through recovery and the Workers’ Compensation program. Misconception that they are “spies” for insurers in claims cases. In reality, medical case management professionals help patients understand and work through Workers’ Comp, advocating for them and helping insurance companies understand necessary care to ensure a full recovery. Licensed case managers help with medical evaluations programs of care that help injured workers return to their jobs and get on with their lives. At times, our guests explain, there are complications in the system that are akin to “untangling a web.” Hear how professional case managers help coordinate care, medicines, logistical concerns, insurance, treatment approvals, and therapy, helping patients maximize recovery and return to the best lives they can. If you have thoughts on Workers’ Comp law or an idea for a topic or guest you’d like to hear, contact us at…

People in this episode

Guests: Cindy Bourbeau, Annie Barach

Topics covered

• workers' compensation
• nursing case management
• injury recovery
• patient advocacy
• insurance coordination

Keywords

• workers' compensation
• case management
• injured workers
• medical evaluations
• insurance

Mentioned in this episode

Organizations: Medical and Life Care Consulting Services

Places: Massachusetts

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