Trust, On Schedule With Whitney Dillard and Alexis Reuter
About this episode
Whitney Dillard and Alexis Reuter discuss a custom scheduling tool that enhances patient-provider trust and proactive care.
Whitney Dillard and Alexis Reuter join the show to reveal how a custom-built scheduling tool replaced zip-code guesswork and surprise visits with geolocated, month-in-advance care across 6,500 biweekly patient appointments. The takeaway: when patients know exactly when their provider is coming, scheduling stops being a logistics problem and becomes the foundation of trust, family involvement, and truly proactive care.
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