The secret behind the success of Dave's Hot Chicken

The secret behind the success of Dave's Hot Chicken

March 4, 2026 · 31 min

About this episode

Jim Bitticks, CEO of Dave's Hot Chicken, discusses the brand's growth and operational strategies.

What makes Dave’s Hot Chicken tick? This week’s episode of the Restaurant Business podcast A Deeper Dive features Jim Bitticks, the CEO of Dave’s Hot Chicken. This is a great conversation with the chief executive of one of the country’s hottest brands, literally and figuratively. Bitticks was recently promoted to the role and we ask him about that. We talk with him about what makes the brand tick, how things are going under new owner Roark Capital and whether anything will change. We asked Bitticks about the company’s superfast growth and how it combats the potential pratfalls of such growth. And we talk about the chain’s unique strategy of having top executives as operators and how that works. We’re talking hot chicken on A Deeper Dive, so please check it out.

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