
Amanda Hightower discusses the operational changes needed to grow a successful insurance agency.
Commercial insurance isn’t just a bigger version of personal lines—it’s an entirely different process. In this episode, Amanda Hightower of Hightower Insurance Group joins Agency Ascend to discuss the operational changes required to grow a successful agency. From navigating a difficult market to implementing procedures, managing remote teams, and building better broker relationships, Amanda shares the lessons she learned scaling her agency. She also shares why complete submissions, clear expe...
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