
Brian Milner discusses with Jason Knight the challenges product organizations face in prioritization and delivering value.
Many product teams are busy, but not necessarily effective. Brian Milner talks with product consultant Jason Knight about why so many organizations struggle with prioritization, customer insight, and measuring success—and what it takes to build a product organization that actually delivers value. Overview What does it really mean to transform a product organization? Brian Milner sits down with product consultant and One Knight in Product host Jason Knight to explore the gap between how product management is described in books and how it actually works inside most companies. They discuss the reality many teams face: massive backlogs full of competing priorities, pressure from stakeholders, and organizations that say they are customer-focused but rarely talk to customers. Jason shares practical perspectives on prioritization, strategy, and why good product teams must learn to say no—even to good ideas. The conversation also dives into customer discovery, the barriers that keep teams from speaking directly with users, and how organizations should think about measuring success beyond simply “building the feature.” If your organization is trying to move beyond feature factories and…
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