Agile Mentors Podcast from Mountain Goat Software

The Agile Mentors Podcast is taking a short summer break, but that does not mean the conversation is stopping. In this special update, Brian shares what is ahead for the show and introduces a new podcast exploring one of the biggest questions facing modern teams: what happens when AI becomes part of how work gets done? Overview As the Agile Mentors Podcast pauses new episodes for the summer, Brian takes a few minutes to reflect on what this community has explored together over the years. While Scrum, Agile, product ownership, leadership, and coaching have been recurring topics, the deeper theme has always been people: how teams learn, collaborate, make decisions, and improve over time. Brian also shares details about his new podcast, People Over Prompts, which will focus on the changing relationship between humans and AI at work. As AI moves beyond being a simple tool and becomes a more active collaborator, organizations are being challenged to rethink team structures, workflows, accountability, and decision-making. What does a team look like when every person is supported by multiple AI agents? What responsibilities should remain firmly human? And how do we preserve judgment, creativity, and shared understanding in an AI-enabled workplace? This episode offers a preview of those conversations while looking ahead to what comes next for both podcasts. References and resources mentioned in the show: People Over Prompts podcast#82: The Intersection of AI and Agile with Emilia Breton#175: When AI Makes Agile Teams Worse with Hunter HillegasAI Doesn’t Eliminate Agile Teams — It Increases the Need for Great Ones by Mike CohnSubscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work.

A lot of organizations say they’ve “gone Agile,” but still struggle with missed deadlines, unclear priorities, and teams that feel busy without delivering better outcomes. In this episode, Scott Dunn joins Brian Milner to unpack why Agile ROI is so often misunderstood and what leaders should actually be measuring instead. Overview What does a successful Agile transformation actually look like? Too often, organizations adopt Scrum or Agile practices because everyone else is doing it, without first defining the business outcomes they hope to achieve. The result is predictable: teams follow the motions of Agile while leadership struggles to see measurable value. In this conversation, Brian Milner and Scott Dunn explore why ROI conversations around Agile frequently go off track and how leaders can reconnect Agile practices to meaningful business goals like faster delivery, improved customer satisfaction, stronger collaboration, and better adaptability. They discuss the hidden cost of operationalizing Agile too early, why coaching and leadership alignment still matter, and how the rise of AI makes strong Agile fundamentals more important, not less. References and resources mentioned in the show: Scott Dunn#104: Mastering Product Ownership with Mike Cohn#132: Can Nice Guys Finish First? with Scott DunnDo the Proven Benefits of Agile Training Justify the Costs? by Mike CohnSubscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Scott Dunn is a Certified Enterprise Coach and Scrum Trainer with over 20 years of experience coaching and training companies like NASA, EMC/Dell Technologies, Yahoo!, Technicolor, and eBay to transition to an agile approach using Scrum.

AI can help product owners move faster, but faster is not always better. In this episode, Lance Dacy and Brian Milner explore where AI genuinely improves product work and where teams still need strong judgment, clear priorities, and real customer understanding. Overview As development teams adopt AI tools at a rapid pace, product owners are under pressure to keep up. Brian and Lance discuss how AI is already changing backlog refinement, product discovery, stakeholder communication, and day-to-day product work. They also explore why many teams are still using AI too narrowly and missing larger opportunities to improve decision-making and collaboration. The conversation stays grounded in practical application rather than hype. Lance shares where AI can save product owners meaningful time, where human judgment still matters most, and why teams need to be careful about treating AI-generated output as automatically correct. If your team is trying to understand how AI fits into modern product leadership, this episode offers a realistic starting point. References and resources mentioned in the show: Lance Dacy#117: How AI and Automation Are Redefining Success for Developers with Lance Dacy#164: Why Innovation Efforts Fall Flat with Tendayi VikiAI Doesn’t Eliminate Agile Teams — It Increases the Need for Great Ones by Mike CohnSubscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Lance Dacy is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®. Lance brings a great personality and servant's heart to his workshops. He loves seeing people walk away with tangible and practical things they can do with their teams straight away.

Too many teams try to “do Agile” by adding layers of process before they understand the problem they’re trying to solve. In this episode, Brian Milner and Cort Sharp discuss how to start Agile simply, avoid unnecessary complexity, and build practices that actually fit your team. Overview When organizations first adopt Agile, they often make the same mistake: they start with frameworks, terminology, and process layers instead of focusing on visibility, feedback, and learning. The result is a system that feels heavy before it ever becomes useful. In this episode, Brian Milner and Cort Sharp explore a more practical approach to getting started with Agile. They discuss why teams should focus on foundational concepts like transparency, short feedback loops, and clear priorities before worrying about scaling frameworks or advanced practices. Brian and Cort also share the common “drag factors” that slow Agile adoption down, including process overload, coordination complexity, and measuring the wrong outcomes. If your team is trying to become more Agile without creating more bureaucracy, this episode offers a practical starting point. References and resources mentioned in the show: Cort SharpIntroducing An Agile Process to an Organization by Mike Cohn + Doris FordRelationship between Definition of Done and Conditions of Satisfaction by Mike CohnWhy Agile Teams Put So Much Emphasis on Being Done Each Iteration by Mike Cohn Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Cort Sharp is the Scrum Master of the producing team and the Agile Mentors Community Manager. In addition to his love for Agile, Cort is also a serious swimmer and has been coaching swimmers for five years.

It’s not just about cool tools. Hunter Hillegas (CTO at Mountain Goat Software) joins Brian to unpack what it’s really like to build with AI—from hallucinations and context management to dev workflows, testing strategies, and where the humans still matter most. Overview This episode dives deep into the real work behind bringing AI into agile. Brian and Hunter trace the arc from early experiments to full-scale agents, sharing what it took to build responsibly on large language models (and what still keeps them up at night). They get into the weeds of context handling, trust and verification, dev productivity, and what makes a good AI coach actually helpful. Along the way, they explore how tools are changing—faster than most teams can keep up—and what that means for the future of learning, coding, and collaborating in agile environments. References and resources mentioned in the show: Hunter Hilligas AI Tool Kit Agile Skils Video Library Mike's Better User Stories Webinar #82: The Intersection of AI and Agile with Emilia Breton #151: What AI Is Really Delivering (and What It’s Not) with Evan Leybourn & Christopher Morales #161: Test-Driven Development in the Age of AI with Clare Sudbery #166: AI Isn’t Coming for Your Job, But It Is Joining Your Team with Dr. Michael Housman Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Hunter Hillegas is the Chief Technology Officer at Mountain Goat Software. With over 20 years of experience in software development, product ownership, and team leadership, he leads the creation of tools like the AI Toolkit and Team Home to support effective, engaging learning experiences. Hunter lives in Santa Barbara, California, with his wife and their dog Enzo.

Consultant and collaboration expert Evan Unger joins Brian to share practical tactics for leading more engaging, effective meetings that actually get results (and don’t drain everyone’s will to live). Overview In this episode of the Agile Mentors Podcast, Brian Milner welcomes longtime consultant and facilitation expert Evan Unger to dig into one of the most persistent workplace headaches: remote meetings. With decades of experience helping leaders shift from “presenting at” to true collaboration, Evan shares how a simple POPRA framework can change the game, why simultaneous chat might be your new secret weapon, and what leaders get wrong when they step into the (virtual) room. From deprogramming the HIPPO effect to humanizing remote collaboration, this conversation is packed with real talk, useful tools, and just enough snark to make you want to fire up your next Zoom meeting with purpose. References and resources mentioned in the show: Evan Unger Collaborative Leadership: A Virtual Immersion™ Program #138: The Bad Meeting Hangover with Julie Chickering #142: Communication Patterns Keeping Your Team Stuck with Marsha Acker Agile Skills Video Library Use code PODCASTSKILLS for $10 off Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Evan Unger is a collaboration expert and consultant who’s spent over three decades helping leaders turn messy meetings into meaningful progress—even in a post-pandemic, Zoom-fatigued world. As managing partner at Schwartz + Associates, he now trains leaders in the art of virtual facilitation and high-stakes collaboration, so teams can stop surviving meetings and start making decisions that actually stick.

If AI is speeding up how fast we can ship, what’s slowing teams down now? Brian and returning guest Cort Sharp dig into the emerging friction between AI-assisted development and the still-slow art of product decision-making. Overview With AI accelerating software delivery, it’s no longer the developers dragging their feet. It’s the backlog that’s backing everything up. In this episode, Brian and Cort tackle the big shift: as coding becomes faster and easier, the real challenge becomes knowing what to build, why, and whether it’s worth it. They talk about feature bloat, the myth of productivity, the “good enough” curve, and why product owners are quietly becoming the most critical role on agile teams. Plus: short sprints, fake one-day sprints, and a healthy dose of “what even is a Sprint, anyway?” If you're feeling the tension between building faster and deciding smarter, this convo’s got your name on it. References and resources mentioned in the show: Cort Sharp #104: Mastering Product Ownership with Mike Cohn #3: What Makes a Great Product Owner? With Lance Dacy #164: Why Innovation Efforts Fall Flat with Tendayi Viki Get the Agile Skills Video Library Use code PODCASTSKILLS for $10 off Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Cort Sharp is the Scrum Master of the producing team and the Agile Mentors Community Manager. In addition to his love for Agile, Cort is also a serious swimmer and has been coaching swimmers for five years. Auto-generated Transcript: Brian Milner (00:00) Welcome back Agile Mentors. We're here for another episode of the Agile Mentors Podcast. I'm with you here as always, Brian Milner. And today I have back the one and only Cort Sharp with us. Welcome back Cort. Cort Sharp (00:11) Hey Brian, thanks for having me. Brian Milner (00:13) Yeah. Cort and I were chatting just in between engagements and things we were talking about going on. Cort's coaching a lot recently, and I've been coaching a lot recently as well. And so we've been kind of sharing stories and talking about kind of some of the things we've been experiencing. And you came across something really interesting recently that I thought we talked about might make a good topic. help us out. What was that that you came across? Cort Sharp (00:42) Yeah, so I've seen this idea pop up a few times actually on LinkedIn specifically, but I've seen it trickle out into other areas within the coaching that I've been doing recently, but also just in other pieces or parts of the internet as well. And it's this idea of like with AI being brought into organizations, brought into companies, helping out developers so much that AI has actually lowered that barrier. for the programming side of stuff, programming side of the development side of things, that the new blocker that is currently emerging, so the new piece that's been slowing everyone down now is actually the product management side of stuff itself, which I thought was just so fascinating because I've done a little programming, definitely more in the product management side of things now, but I kept seeing this pop up and I was like, man. I would love to just hear, you know, Brian's thoughts abou

Five years post-COVID, are we any closer to knowing what kind of work environment actually works best? Brian and Lance dig into the real drivers behind return-to-office mandates, remote productivity myths, and why "context beats location" every time. Overview The return-to-office debate isn’t over—it’s evolving. In this episode, Brian Milner welcomes back frequent guest and fellow Agile coach Lance Dacy for a wide-ranging conversation about remote work, in-office mandates, and the big question: what actually boosts team performance? Together, they explore what we’ve learned (and what we haven’t) in the five years since COVID reshaped the way we work. With studies offering conflicting conclusions and executives often leading with personal preference, Brian and Lance unpack how leaders can navigate decisions that impact morale, productivity, and long-term value delivery. From context-driven collaboration to psychological safety, this is a nuanced take on one of Agile’s most pressing modern challenges. References and resources mentioned in the show: Lance Dacy Excerpt from A Leader's Guide to Agile eBook Scrum, Remote Teams, & Success: Five Ways to Have All Three by Brian Milner #61: The Complex Factors in The Office Vs. Remote Debate with Scott Dunn Using a Task Board with One Remote Team Member Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®, and host of the Agile Mentors Podcast training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Lance Dacy is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®. Lance brings a great personality and servant's heart to his workshops. He loves seeing people walk away with tangible and practical things they can do with their teams straight away. Auto-generated Transcript: Brian Milner (00:00) Welcome in Agile Mentors. We are back. Thank you for bearing with us for a little bit of a break there. If you notice, we have not been releasing episodes the past few weeks because we've been practicing sustainable pace, but we are back and we are ready to dive into some really, really gritty topics, some things that we think will be really beneficial. Who better to kick us back off to bring us back around than a friend of the show, Lance Dacey, who is with us today. Welcome in, Lance. Lance Dacy (00:25) Right now. Thank you, Brian. How was Hawaii, that big sabbatical y'all took in July? Brian Milner (00:34) Yeah, Hawaii is always great, right? Hawaii is awesome. Absolutely. Isn't that what everyone did in July? ⁓ Well, we're glad to be back and we're excited about what we're going to talk about today because we figured why start with something that was not controversial? Why not find something very controversial? Lance Dacy (00:36) My tie's on the beach. That's where you over. I mean, I didn't see y'all there, but yeah. Brian Milner (00:58) and just set ourselves up to receive lots of disgruntled emails that we're probably going to get this wrong. We're probably going to get awesome feedback too. But I'll just go ahead and start by saying, hey, we hope you give us a little grace on this topic. We're just talking from our experience, our opinions. And I know there's lots of opinions on this, but we wanted to focus on the f