EP 270 - From AI Awareness → AI Readiness → AI Adoption with Jennifer Hufnagel
About this episode
Susan Diaz and Jennifer Hufnagel discuss the journey from AI awareness to adoption and the importance of training and data quality.
Host Susan Diaz sits down with Jennifer Hufnagel (Hufnagel Consulting), an AI educator and AI readiness consultant who's trained 4K+ people. They break down what "AI readiness" actually means (spoiler: it's not buying Copilot), why AI doesn't fix broken processes or dirty data, and how leaders can build real capability through training programs, communities of practice, and properly resourced AI champions. Episode summary Susan Diaz and Jennifer Hufnagel met in "the most elite way possible": both were quoted in The Globe and Mail about women and AI. Jennifer shares her background as a business analyst and digital adoption / L&D consultant, and how she pivoted when clients began asking for AI workshops right after ChatGPT's release. Together, they map a simple but powerful framework: AI awareness (practice + play, foundational learning, early change management) AI readiness (software stack, data quality, workflows, current state, and - quietly - the "people audit") AI adoption (implementation, strategy, and ongoing integration) Jennifer explains why "audit" language scares people, but the work is essential - especially talking to humans about what's frustrating, what takes…
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- EP 269 - Why One-Off AI Training Fails (and What to Do Instead)
- EP 268 Women, AI, and 'Hold the Door' Leadership with Chris McMartin
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