Part 1 How Kim Lato of Kimstore Turned Gadget Buyers into Lifelong Customers

About this episode

In this episode, Kim Lato shares her journey of building Kimstore and fostering customer loyalty through trust and service.

Turn your dreams into reality with the FREE Business Breakthrough Starter Kit —available now at mommynegosyo.com ! In this episode, we sit down with Kim Lato of Kimstore to talk about how she built trust with customers and turned a simple gadget business into a brand people kept coming back to. Kim shares how her journey started while she was still a student, attending classes in the morning and spending afternoons delivering cameras to customers herself. What started as a small side hustle slowly grew through consistency, customer service, and understanding what people truly needed. We also talk about why staying connected to your purpose matters in business. After almost 20 years, Kim shares why she still feels passionate about what she does and how serving more customers continues to drive her every day. Join us to hear how Kim built customer loyalty from the ground up, the lessons she learned from starting young, and why finding purpose can help you stay committed through every stage of business. Tune in now! Highlights of the episode: - Starting Kimstore while still studying : How Kim balanced school in the morning and customer deliveries in the afternoon - Turning gadget…

People in this episode

Host: Myrna Tam-Natividad

Guest: Kim Lato

Topics covered

• customer loyalty
• entrepreneurship
• business purpose
• gadget sales
• customer service
• personal journey

Keywords

• Kimstore
• customer loyalty
• entrepreneurship
• business purpose
• gadget sales
• Myrna Tam-Natividad
• Kim Lato
• customer service
• side hustle
• passion in business

Mentioned in this episode

Organizations: Kimstore, mommynegosyo.com

More episodes of Business Pinoy Podcast with Mommy Negosyo

• Part 9 The Secrets to Running a Business That Does Not Depend on You Alone · June 12, 2026 · 10 min
• Part 8 The Secrets to Running a Business That Does Not Depend on You Alone · June 11, 2026 · 12 min
• Part 7 The Secrets to Running a Business That Does Not Depend on You Alone · June 10, 2026 · 8 min
• Keeping a Remote Business Connected with Converge · June 9, 2026 · 6 min
• Part 6 The Secrets to Running a Business That Does Not Depend on You Alone · June 8, 2026 · 10 min
• Part 5 The Secrets to Running a Business That Does Not Depend on You Alone · June 5, 2026 · 8 min