Owning Your Brand & Going Hyperlocal with Michelle Fadeley

About this episode

Katie Donovan interviews Michelle Fadeley about effective branding and hyperlocal marketing strategies for home service businesses.

In this Around the CAMPFire episode, CAMP Digital CEO Katie Donovan sits down with VP of Marketing, US Dock & Door Michelle Fadeley to talk about something every HVAC, plumbing, electrical, and garage door business needs to nail: brand, trust, and hyperlocal marketing that actually drives calls. The conversation digs into the "same day challenge" every home service leader feels: balancing low-interest, high-intent emergencies with long-term brand building. Michelle and Katie walk through practical ways small and midsize shops can lean into being local, family-owned, and community-rooted, without trying to be everywhere at once or wasting money on scattered marketing experiments. Whether the goal is to grow from 1 to 3 trucks or from $3M to $5M, this episode gives HVAC, plumbing, and other trade leaders simple, high-impact actions to build brand equity, stand out in a crowded market, and support sales with smarter local marketing. Additional Resources: Michelle Fadeley on LinkedIn Learn more about US Dock & Door Connect with Katie Donovan on LinkedIn Follow Camp Digital on LinkedIn Learn more about Camp Digital Key Takeaways: Start with "Who You Serve," not just who you are Own…

People in this episode

Host: Katie Donovan

Guest: Michelle Fadeley

Topics covered

• branding
• hyperlocal marketing
• home services
• business growth
• community engagement
• marketing strategies

Keywords

• HVAC
• plumbing
• electrical
• garage door
• brand equity
• local marketing
• community-rooted
• business growth
• marketing foundation

Mentioned in this episode

Organizations: CAMP Digital, US Dock & Door

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