Can't Stop the Growth
by Chad Peterman
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- 🇦🇺AU · Management#1135K to 30K
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1.5K to 9K🎙 Daily cadence·327 episodes·Last published today - Monthly Reach
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5K to 30K🇦🇺100% - Active Followers
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1.5K to 9K
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On the show
From 20 epsHosts
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Recent episodes
You Don't Have a Lead Problem. You Have a Retention Problem.
Sep 4, 2026
9m 45s
How We Get 800+ Five-Star Reviews Every Month (The Exact System)
Sep 1, 2026
10m 19s
Why I Still Take Angry Customer Calls (At 500+ Employees)
Aug 28, 2026
9m 49s
Why Your Trucks Are Worth More Than Your Ads
Aug 28, 2026
8m 40s
Why You're the Ceiling on Your Own Business (And How to Fix It)
Aug 21, 2026
10m 56s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 9/4/26 |  You Don't Have a Lead Problem. You Have a Retention Problem. | If you're spending money every month on new leads while customers you already paid to acquire are quietly slipping away, this one's for you. I'm Chad Peterman, CEO of Peterman Brothers. We've grown this company from roughly $5 million to over $100 million across 15 years, and the single most important thing I've learned in that stretch is this: the cheapest customer you'll ever acquire is the one you already have. The most expensive mistake is not knowing how many of them you're quietly losing. New sales can hide a serious retention problem for years. A business that leaks customers runs twice as hard just to stay flat. The one that keeps them builds something that compounds. What's your current repeat customer rate? Most owners don't know it. Drop it in the comments, that's the first thing to change. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2vjCdLu7JSXOC8xR8hcg_SQ Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 9m 45s | ||||||
| 9/1/26 |  How We Get 800+ Five-Star Reviews Every Month (The Exact System) | If your service is great and your review count is thin, stale, or both, this one's for you. You're losing jobs to competitors who aren't better than you. They just look better in the places homeowners go to make decisions. I'm Chad Peterman, CEO of Peterman Brothers. We generate over 800 reviews a month, not because every job goes perfectly, but because we built a system that consistently gets happy customers to actually leave one. It's not luck and it's not chasing. It's a process, and once it's running, it runs on its own. Your review count and recency are your first impression in most of the decisions coming your way. They're also completely within your control. Build the system, ask at the right moment, make it one step, and answer every negative one with ownership. Then let it run. How many reviews did you generate last month? Drop the number in the comments. It tells you a lot about whether your system is actually working. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2vjCdLu7JSXOC8xR8hcg_SQ Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 10m 19s | ||||||
| 8/28/26 |  Why I Still Take Angry Customer Calls (At 500+ Employees) | If you can't remember the last time you personally talked to an unhappy customer, this one's for you. I'm Chad Peterman, CEO of Peterman Brothers. We run over 500 calls a day with more than 500 employees across multiple markets, and I still get on the phone with disgruntled customers myself. Not because I have to. Because of what those calls tell me that no report ever will. The day you're too big to hear an angry customer is the day you stop knowing what's really happening in your business. Your dashboard shows you what you built it to show you. An angry customer shows you what's actually going on. Most owners treat complaints as problems to resolve. I treat them as the most honest feedback I'll ever get. The customer who complains is doing you a favor. The one who quietly stops referring you is the expensive one.All feedback is good feedback. Even the kind that ruins your Tuesday morning. When's the last time you personally talked to an unhappy customer, and what did you learn? Drop it in the comments. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2vjCdLu7JSXOC8xR8hcg_SQ Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 9m 49s | ||||||
| 8/28/26 |  Why Your Trucks Are Worth More Than Your Ads | You're sitting on one of the most underused marketing assets in your business, and it's already paid for. It's parked in your lot right now. I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled our home services business from $5 million to over $115 million a year, and a real part of that was building one of the most recognizable brands in our market, starting with what's on our trucks. People point at them, kids ask our techs for autographs, and homeowners call saying they've seen us in the neighborhood for years before they ever needed us. Ads stop the moment you stop paying. The truck keeps going. Your fleet is either working for your brand or it isn't. There is no neutral. What's on your trucks right now, and what would you change? Drop it in the comments. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2vjCdLu7JSXOC8xR8hcg_SQ Subscribe to Can't Stop the Growth for more on scaling a home service business.Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 8m 40s | ||||||
| 8/21/26 |  Why You're the Ceiling on Your Own Business (And How to Fix It) | You built the thing. You know it better than anyone. For a long time, that was your edge. At a certain size, it becomes your ceiling. I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled our home services business from $5 million to $115 million a year, and I didn't do that by being good at finance, HR, or marketing. I did it by hiring people who are far better at those things than I'll ever be. The gap between when I was winging those functions myself and when I handed them to real specialists is one of the clearest lines in our entire growth story. The smartest thing you can do as an owner is stop trying to be the smartest person in the room. The company can only get as good at finance, HR, and marketing as whoever is running those functions. If that's still you, it's still capped at you. Which function have you been holding onto the longest? Drop it in the comments. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2vjCdLu7JSXOC8xR8hcg_SQ Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 10m 56s | ||||||
| 8/18/26 |  The Exact Sales Process to Close in the Home (Not the Inbox) | Show up, present some options, and hope the phone rings. That's the sales process at most home services businesses. And hope is not a closing strategy. I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled our home services business from $5 million to $115 million a year across HVAC, plumbing, and electrical, and I've watched thousands of in-home appointments. I can usually tell you how a call ends from the first five minutes. The estimate you email at 4 PM is sitting next to two competitors' quotes by 6, and the homeowner's confidence in you fades with every hour it sits there. There's a better way, and it closes in the home every time. Fear kills more sales than price ever will. Not fear of the homeowner, fear of the awkward moment. Retreating to the emailed estimate feels safer, but it's just a delayed no with a week of waiting attached. The customer who says yes on the visit is the same person you would have emailed. They were just waiting for someone to ask. Drop a comment and tell me where in the process you're losing the most jobs right now. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business. Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 9m 35s | ||||||
| 8/14/26 |  How This Family Business Grows 30% a Year Selling Water Nobody Thinks They Need | Chad Peterman sits down with Lydia and JB Brewster, the sibling team running Aqua Clear Water Systems in East Tennessee. Their dad started the company in 2005 door-knocking out of a garage, selling water coolers. Today it's grown 30% a year for five to six years straight, in a market where most people don't even know they have a problem. This one is a masterclass in two things Chad's audience always asks about: how a family business actually works across generations, and how to build people systems and tech systems that most companies your size would never attempt. Aqua Clear proves the excuses most owners lean on (can't find people, can't sell in a tough market) are just that. Excuses. Find Aqua Clear: https://aquaclearws.com/Subscribe to Can't Stop the Growth for more conversations with the operators shaping the trades. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 1h 00m 25s | ||||||
| 8/11/26 |  College or the Trades? An Honest Answer From a 9-Figure CEO | If you're trying to figure out what to do after high school, or you're a parent steering a kid who doesn't know yet, this one's for you. No speech about how the trades are underrated or how college is a scam. Both of those takes are lazy. The real answer is more specific.I'm Chad Peterman, CEO of Peterman Brothers. I went to college, then helped build our home services business into a 9-figure company inside the trades. I've lived both sides, and the honest answer depends almost entirely on the person asking.The honest answer to "college or the trades" isn't which one is objectively better. It's which one fits who you actually are. If you're built for it and you go in knowing what it asks, there's never been a better time to build a career or a company in this industry.Which path are you on, and what made you choose it? Drop it in the comments.Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjgSubscribe to Can't Stop the Growth for more on building a career and company in the trades.Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 10m 02s | ||||||
| 8/7/26 |  The Next $1 Million Won't Save Your Business (Here's Why) | Every owner believes the next million in revenue will fix what's broken. It won't. And chasing it can actually leave you worse off. I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year in home services, and I've hit every stage where revenue climbed and the profit didn't follow. Where you add people, trucks, and overhead, then look up wondering where the money went. Revenue is a lagging indicator. It tells you what already happened. The numbers underneath it tell you what's about to happen. Fix the operation first, watch the right numbers, then grow. What number are you going to start tracking this week? Drop it in the comments. Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business.Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 10m 38s | ||||||
| 8/4/26 |  Why Cheap Leads Are Actually Your Most Expensive Leads | If you're spending money on marketing and not totally sure it's working, or running on referrals and hoping the phone keeps ringing, this one's for you.I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year in home services, and at that scale, marketing is not a set-it-and-forget-it line item. We spend between $8 and $10 million every year generating leads, and we have to know where every dollar goes.What are you going to start tracking more closely? Drop it in the comments.Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business.#HomeService #HVAC #Marketing #CantStopTheGrowth #ChadPeterman Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 12m 35s | ||||||
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| 8/3/26 |  Ghosted After Every Estimate? Here's What's Actually Happening | You did the visit. You built the estimate. Then nothing. No call, no text, complete radio silence. It feels like a price problem. It almost never is.I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year in home services, and we've watched thousands of estimates close and not close. The pattern is consistent enough that I can usually tell before the tech leaves the driveway whether that job is coming back.Ghosting isn't a pricing problem. It's a trust problem disguised as one. The estimate you sent didn't lose the job. Something that happened before you sent it did.Which part of the visit are you going to work on first? Drop it in the comments.Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business.Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 12m 20s | ||||||
| 7/30/26 |  The Financial Literacy Masterclass Every Contractor Needs | Ellen Rohr | Most contractors don't have a fraud problem. They have a messy books problem. And it's quietly costing them sleep, options, and profit. In this episode of Can't Stop the Growth, Chad Peterman sits down with Ellen Rohr, the trades industry's go-to voice on financial literacy. Ellen married a plumber named Hot Rod, nearly went broke running their shop, learned to read a P&L off a fax machine from mentor Frank Blau, and went on to help build Benjamin Franklin Plumbing and co-found Zoom Drain. Her whole message: the numbers aren't the scary part of the business. They're the scoreboard, and anyone can learn to keep score. Whether your books are a hot mess or you're just tired of guessing, this is the financial gut-check every home service owner needs. Find Ellen Rohr: https://ellenrohr.com/ Subscribe to Can't Stop the Growth for more conversations with the leaders shaping the home service industry. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 1h 07m 07s | ||||||
| 7/28/26 |  Why You Can't Find Good Technicians (It's Not the Labor Market) | "I just can't find good people." If you've ever said it, or blamed a slow quarter on the labor market, this one's for you.I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year with 500+ people, in the exact same markets where owners tell me there are no technicians. The market isn't dry. Your offer just isn't strong enough to pull someone away from where they already are.Finding A-players and keeping them are two different problems, and most owners lose them on the second one. The pipeline for good talent isn't empty. It's just not pointed at you yet.Which of the four levers are you working on right now? Drop it in the comments. I read every one.Want to connect with me and my team? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business.Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 13m 28s | ||||||
| 7/24/26 |  Why the Best Technician Makes the Worst Business Owner | You started your own shop, and you're still the best technician on the team. That's exactly the problem.I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year in home services, and everything in this episode I got wrong myself first, most of it back around 20 employees when I still thought being the hardest worker in the building was the job.This is the exact shift from doing the work to leading the people who do it. Four skills, and once you see them, you'll spot the one thing actually capping your growth. For most owners, it's them.The best technician in the building and the best owner of the business are two different people. You've already proven you can be the first one. The second one is learnable, but only on purpose. Which of these skills are you working on right now? Drop it in the comments. Want to go deeper on the owner skill set? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 13m 36s | ||||||
| 7/22/26 |  The Call Center Strategy Behind a $15M Home Service Company | Blake Wiltshire | How do you grow a home services division from $3 million to $15 million, with a goal of $20M this year? In this episode of Can't Stop the Growth, Chad Peterman sits down with Blake Wiltshire, Director of Residential Services at Althoff Home Services in the Chicagoland area, to break down exactly what changed and what it took. Blake started at Althoff in 2004 sweeping floors and making warehouse deliveries. Today he runs the entire residential division. The growth didn't come from throwing money at ads. It came from the blocking and tackling: rebuilding the call center, retraining technicians, and getting relentless about the basics most contractors skip. Whether you're a $3M shop trying to find the next gear or a $15M operator pushing toward $20M, this conversation is a masterclass in growing through fundamentals instead of ad spend. Subscribe to Can't Stop the Growth for more conversations with the leaders elevating the home service industry. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Check out Althoff Home Services: https://callalthoff.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/ | 41m 20s | ||||||
| 7/3/26 | homeownerscontractors+3 | Zac Dearing | MantelPeterman Brothers+1 | — | homeownerscontractors+5 | — | 1h 01m 35s | ||
| 6/29/26 | home service businessscaling business+3 | Paul Kelly | Parker & SonsRaising Goats+2 | Phoenix | home servicebusiness growth+3 | — | 1h 03m 57s | ||
| 6/29/26 | marketingsystems+4 | George Eliadis | ProBookPeterman Brothers+1 | — | lead generationcustomer experience+4 | — | 55m 59s | ||
| 6/17/26 | operational excellencehome services business+3 | Chris Crew | Blue Collar Success GroupPeopleForward Network | — | blue collaroperational truths+5 | — | 58m 35s | ||
| 6/16/26 | influenceleadership+3 | — | PeopleForward NetworkPeterman Brothers | — | influenceleadership+5 | — | 31m 46s | ||
| 6/9/26 | leadershippersonal growth+3 | — | PeopleForward NetworkPeterman Brothers | — | leadershipprocess+3 | — | 32m 45s | ||
| 6/2/26 | email marketinglead generation+3 | Zac Garside | Send ItPeterman Brothers+1 | — | email listROI+5 | — | 40m 53s | ||
| 5/26/26 | HVACcontractor success+3 | AJ Eder | Johnstone SupplyPeopleForward Network | — | HVACcontractor growth+4 | — | 39m 11s | ||
| 5/20/26 | leadershipbranding+4 | Steve Holland | Mr. Holland's Heating, Air & ElectricPeopleForward Network | — | outworkoutbrand+5 | — | 56m 39s | ||
| 5/19/26 | business growthskilled labor+3 | Michael Aft | Galaxy Service PartnersPeterman Brothers+1 | — | business growthskilled labor+6 | — | 1h 02m 57s | ||
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Chart history for Can't Stop the Growth
Peaked at #113 in Australia, currently #113 in Australia.
| Market | Genre | Peak | Current | Trend |
|---|---|---|---|---|
| Australia | — | #113 | #113 | — |
Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.