Episode 268 - Mastering Shop Management and Technician Relations in Today’s Auto Industry

Episode 268 - Mastering Shop Management and Technician Relations in Today’s Auto Industry

May 11, 2026 · 1h 20m · Episode 268

About this episode

Austin shares his journey from dealership technician to shop owner, discussing challenges and strategies in the auto industry.

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-ware.com/profitability Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free. Click here to get started: https://geni.us/PartsTech Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Austin joins the Changing The Industry Podcast to discuss his journey from dealership technician to shop owner in South Carolina. Austin shares the challenges of buying a shop as a young technician, including navigating the SBA loan acquisition process and building a reliable team after early hiring struggles. The conversation covers practical strategies for technician management and compensation, as well as the importance of professional…

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Shop-Ware, PartsTech, Shop Marketing Pros

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