The Tech Strategy Fueling Vicious Biscuit’s Next Stage of Growth
From Digital Hospitality by Shawn P. Walchef
April 15, 2026 · 12 min · Episode 628
About this episode
Amanda Kahalehoe discusses how Vicious Biscuit is scaling through effective systems and technology.
Amanda Kahalehoe, COO of Vicious Biscuit, shares how an emerging restaurant brand is scaling through systems, not chaos. From building the operational backbone behind growth to choosing technology that actually removes friction, Kahalehoe explains why modern operators need more than great food to expand. This episode explores franchise growth, smart tech stacks, vendor partnerships, and how the right systems create better hospitality.
People in this episode
Host: Shawn P. Walchef
Guest: Amanda Kahalehoe
Topics covered
- restaurant growth
- technology in hospitality
- franchise development
- operational systems
- vendor partnerships
Keywords
- restaurant brand
- scaling
- technology
- hospitality
- franchise growth
- operational backbone
- smart tech stacks
Mentioned in this episode
Organizations: Vicious Biscuit, Digital Hospitality
More episodes of Digital Hospitality
- Chicken Salad Chick Grew to 335 Locations. Makayla Ekiss Says Catering Execution Helped Fuel the Expansion · June 12, 2026 · 16 min
- He Entered the Craft Beer Boom at the Perfect Time — Now Gordon Brown Says the Industry Is Reinventing Itself Again · June 10, 2026 · 28 min
- How Tiki Taco Uses KNOW To Build Operational Consistency · June 8, 2026 · 18 min
- Bite CEO Explains the Future of Restaurant Ordering · June 4, 2026 · 33 min
- How An Emotional Connection Can Drive Customer Loyalty · June 1, 2026 · 32 min
- How To Scale a Wellness Brand: Pure Green's Success Story · May 27, 2026 · 15 min
Explore listener stats, chart rankings, contacts and more on the Digital Hospitality podcast page.