The growth business.

The growth business.

From Dream Big, Move Fast by Josh Phegan - Real Estate Trainer, speaker, coach.

January 13, 2026 · 17 min · Episode 43

About this episode

Phil Harris and Josh Phegan discuss the principles of property management as a growth business.

In today's episode of Dream Big, Move Fast, Phil Harris and Josh Phegan show us the principles of property management as a growth business. They examine the best lead sources in PM, the importance of increasing the lifetime value of a customer and of providing exceptional services to your Landlords. They talk about improving the investment property search experience through your website, building your property management STM, and they examine the principle that you're always either climbing towards a peak or a plateau, but are you there by choice or by chance?

People in this episode

Host: Josh Phegan

Guest: Phil Harris

Topics covered

  • property management
  • lead sources
  • customer lifetime value
  • exceptional services
  • investment property search
  • business growth

Keywords

  • property management
  • lead sources
  • customer value
  • investment property
  • business growth
  • website experience

Mentioned in this episode

Organizations: property management

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