S7 | Ep 5 | Signal Over Noise: The North Star of Decision Support with Richard Masters, VP Data & AI at Virgin Atlantic

S7 | Ep 5 | Signal Over Noise: The North Star of Decision Support with Richard Masters, VP Data & AI at Virgin Atlantic

May 5, 2026 · 49 min · Season 7 · Episode 5

About this episode

The episode discusses how a 'signal over noise' mindset enhances decision-making in data and business impact.

In Episode 5, of Season 7 of Driven by Data: The Podcast, Kyle Winterbottom was joined by Richard Masters, Vice President of Data & AI at Virgin Atlantic where they discuss how a "signal over noise” mindset helps cut through complexity, and enables better decision-making and real business impact, which includes; How an astrophysics background shaped a “signal over noise” mindset for data and decision-making. How reducing data noise and surfacing the right signal drives meaningful business action. Why decision support should be the North Star for every data team. How aligning data work to business strategy requires constant iteration, challenge, and course correction. Why iterative improvement wins the day. How data context and metadata are critical to trust, usability, and adoption. Why data lineage, governance and trust are foundational to scaling AI successfully. How prioritisation should be driven by impact vs feasibility, not technical curiosity. Why a product mindset enables reuse, scalability, and faster value realisation. How platforms act as the governed foundation for reusable data, AI and decision-making capabilities. Why simplifying to fewer platforms improves…

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