4 steps you can do to build a better job (w/ Zeynep Ton)

4 steps you can do to build a better job (w/ Zeynep Ton)

From Fixable by TED

April 13, 2026 · 33 min

About this episode

Zeynep Ton discusses how to improve job conditions and outlines her four-step good job strategy.

When it comes to many jobs—think food service and frontline retail—conditions can be miserable and demoralizing. But it doesn’t have to be that way. In this episode, Anne and Frances call in MIT professor Zeynep Ton, author of The Good Job Strategy and founder of The Good Jobs Institute, to investigate the systems that make jobs bad and reveal what it takes to make them better for everyone. Zeynep breaks down the four elements of her “good job strategy,” and together they look at companies that have made these changes and are outperforming because of it.  Featured guest Follow Zeynep Ton on LinkedIn and at https://www.zeynepton.com/ Connect with the team Follow Anne on Instagram and LinkedIn   Follow Frances on Instagram and LinkedIn Watch Fixable videos on youtube.com/@TEDAudioCollective Visit Anne and Frances’ website Have a question you want Anne and Frances to solve? Email the team at fixable@ted.com or leave a voicemail at 234-349-2253 Follow TED on X , Instagram , Facebook , LinkedIn , and TikTok Chapters WHAT IS A GOOD JOB AND WHAT ARE THE STAKES COMPANY EXAMPLES THAT USE THE GOOD JOB STRATEGY  DOING IT SMALL SCALE WITH MOE’S ORIGINAL BBQ FOUR OPERATIONAL…

People in this episode

Hosts: Anne, Frances

Guest: Zeynep Ton

Topics covered

  • job improvement
  • work conditions
  • good job strategy
  • employee empowerment
  • business performance

Keywords

  • job strategy
  • work conditions
  • employee satisfaction
  • business success
  • retail
  • food service
  • empowerment

Mentioned in this episode

Organizations: MIT, The Good Jobs Institute, Moe’s Original BBQ, TED

Books & works: The Good Job Strategy

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