The secrets of a great apology | from WorkLife with Adam Grant

About this episode

This episode explores the elements of a sincere apology and how to effectively make amends.

When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, and repair relationships.  Guests: pre-K teacher Kath Konecky; management professor Beth Polin; Formula One executive Mark Gallagher. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Learn more about our flagship conference happening this April at  attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.

People in this episode

Host: Adam Grant

Guests: Kath Konecky, Beth Polin, Mark Gallagher

Topics covered

• apology
• relationships
• conflict resolution
• communication
• forgiveness

Keywords

• apology
• sincere
• relationships
• conflict
• forgiveness
• communication
• Formula One

Mentioned in this episode

Organizations: TED, Formula One

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