The secrets of a great apology | from WorkLife with Adam Grant
About this episode
This episode explores the elements of a sincere apology and how to effectively make amends.
When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, and repair relationships. Guests: pre-K teacher Kath Konecky; management professor Beth Polin; Formula One executive Mark Gallagher. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Learn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.
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- 4 steps you can do to build a better job (w/ Zeynep Ton)
- How to communicate with confidence, manage your nervous system, and speak the language of executives (w/ Matt Abrahams)
- Toolkit: Talk Like a Leader (Part 2)
- Toolkit: Talk Like a Leader (Part 1)
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