
Zack Oates interviews Chris Gannon about building a lasting restaurant brand and the importance of celebration in leadership.
Send us Fan Mail Zack Oates sits down with Chris Gannon, founder and CEO of Bolay, to discuss what it takes to build a restaurant brand that lasts. After more than a decade in business and over 20 locations, Chris shares lessons from navigating growth, challenges, and maintaining a strong culture. They explore how guest experience is shaped through small moments, why hiring the right people is critical, and how recognition and celebration drive team performance. Chris also explains how consis...
Host: Zack Oates
Guest: Chris Gannon
Organizations: Bolay
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