359 Two Salons, One Family, 25 Staff with Billy Ryan and Elle Foreman
About this episode
Billy Ryan and Elle Foreman discuss building a successful family salon business and evolving employee culture.
Billy Ryan and Elle Foreman own the Tribe Salons group in London and Kent. In this episode, we discuss what it takes to build a successful family salon business and how they've evolved their employee-based salon culture to meet the expectations of today's workforce. You'll hear how they've built communication and shared values into the way they lead their team, why they moved away from a traditional commission-only pay structure, and how learning to manage cash flow gave them the confidence to invest, expand and finally feel in control of the financial side of the business. IN THIS EPISODE: Why clear communication and shared core values matter How different learning styles shape the way you train your team , and why one teaching style never works for everyone Why a pay structure based only on commission can work against the business you're trying to build How a cash flow forecast turns "we just need to make more money" into an actual plan Why entering awards and competitions can have a bigger impact on your business than chasing a larger social media following EPISODE TIMESTAMPS: [00:00] Introduction [00:47] Meet Billy Ryan and Elle Foreman from Tribe Salons [01:41] How Tribe…
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- 362 The New Rules of Salon Marketing in the Age of AI with Phil Evans
- 361 Stop Saying "We're Like a Family Here"
- 360 The Numbers Don't Lie
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