Corey Lewis: Why Your Canceled Members Are Your Best Source of New Leads

Corey Lewis: Why Your Canceled Members Are Your Best Source of New Leads

June 26, 2026 · 25 min

About this episode

Corey Lewis discusses effective hiring and retention strategies for fitness coaches and the value of past members as leads.

🌎 Corey Lewis , owner of Extra Mile Fitness in St. Louis, Missouri and Two-Brain mentor, joins Mateo to break down how he hires, develops, and retains great coaches. They get into his walking interview process, how he onboards new staff before their first day, why past members are his best source of new leads, and the system he uses to bring canceled members back.P.S. If you like the show, then you'll love the Gym World newsletter. Every Friday, John Franklin breaks down the possibilities of making money in the fitness industry. Subscribe here (https://usekilo.com/gym-world/) so you don't miss out.📱 Socials: Corey Lewis (Instagram): https://www.instagram.com/corey_j_lewis/ Extra Mile Fitness (Instagram) - https://www.instagram.com/xtra.mile.fitness/Extra Mile Fitness(Website) - https://xm.fitness/ ---🔥 Show Notes- 0:00 — Intro & meet Corey Lewis of Extra Mile Fitness- 1:32 — The gym model and how it's evolved over 14 years- 2:00 — Why Corey diversified beyond group classes- 3:52 — How the hiring process has changed- 4:28 — Using a careers page and video submissions to filter candidates- 4:54 — Run a successful gym with Kilo - 7:00 — The walking interview and what it…

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