AI and the Next Evolution of Performance Management
About this episode
The episode discusses how AI is transforming performance management and enhancing the human side of work in HR.
AI and the Next Evolution of Performance Management Host: Steve Boese Guest: Brian Hancock , Partner at McKinsey & Company Summary On this episode of At Work in America , Steve Boese sits down with Brian Hancock, Partner at McKinsey & Company, to explore how artificial intelligence is reshaping the future of human resources. Rather than viewing AI as a replacement for people, Brian explains how organizations can use it to strengthen the human side of work - from improving performance management and coaching to creating more meaningful employee experiences. The conversation explores where AI can reduce administrative burden, provide better insights for managers, and help employees grow while maintaining trust and transparency. Steve and Brian also discuss one of the biggest challenges organizations face today: balancing personalized employee experiences with concerns around privacy, surveillance, and ethical AI use. As companies continue investing in AI-powered HR technology, leaders must ensure these tools enhance relationships instead of replacing them. Whether you're an HR leader, people manager, or executive preparing your organization for…
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