Connection, Community & Frontline Performance w/ JD Dillon
About this episode
The episode discusses the importance of connection and community in enhancing frontline performance with insights from JD Dillon.
Send us Fan Mail We spend a lot of time talking about frontline performance through metrics, productivity, and turnover. But underneath all of that are people doing hard work every day, often under pressure, while trying to feel supported by the people and systems around them. Today we’re joined by JD Dillon, former Disney leader, frontline enablement strategist, and author of the new book The Frontline Enablement Playbook. One of the strongest themes throughout the book is the idea that conn...
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