Operationalizing Engagement: How Leaders Make It Part of the Work
About this episode
The episode discusses the importance of integrating engagement tools into everyday work for leaders managing frontline employees amidst constant change.
Send us Fan Mail Engagement tools have long been treated as a “nice to have.” Something you invest in when there’s extra budget. And something that quickly gets cut when priorities shift. But the reality is that work is constantly changing. AI is reshaping roles faster than teams can adapt to the last changes, and frontline employees are being asked to do more with less. At the same time, managers are expected to drive performance while keeping people motivated. In that environment, engageme...
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