About this episode

Michael Lomax shares practical tools for leaders to manage high conflict behavior in teams.

Michael Lomax joins Megan Hunter to share practical tools leaders can use right away when high conflict behavior is derailing their team. They cover BIFF responses for written communication, how to redirect disruptive meeting participants, handling chronic complainers with EAR statements, and what it actually takes to build a conflict-competent culture. Plus—details on two upcoming trainings from the High Conflict Institute. Resources from this episode: New Ways for Work Coaches Training — March 3 & 5, 2026 Leaders Training: Managing High Conflict Behavior at Work — April 23, 2026 BIFF at Work by Bill Eddy and Megan Hunter Mediating High Conflict Disputes by Bill Eddy and Michael Lomax It's All Your Fault at Work by Bill Eddy and L. Georgi DiStefano Submit Questions | Full Show Notes | Bookstore | High Conflict Institute Watch this episode on YouTube! Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:54) - Guest Michael Lomax (04:19) - Workplace Tools for Leaders (05:41) - BIFF Responses (15:47)…

People in this episode

Host: Megan Hunter

Guest: Michael Lomax

Topics covered

• high conflict behavior
• workplace tools
• communication strategies
• conflict management
• team dynamics
• leadership training

Mentioned in this episode

Organizations: High Conflict Institute

Products: BIFF at Work, Mediating High Conflict Disputes, It's All Your Fault at Work

More episodes of It’s All Your Fault: High Conflict People

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• Why Your Child Absorbs Your Emotions · April 16, 2026 · 33 min
• Passive Aggressive Behavior: Is It High Conflict? · March 19, 2026 · 29 min
• Conflict Creators: Why Drama Gets Into Our Heads · March 12, 2026 · 31 min
• High Conflict Behavior at Work with Michael Lomax · February 26, 2026 · 39 min
• Setting Boundaries in High Conflict Situations · February 19, 2026 · 34 min

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