Ingram Micro Ep#11 How a Major Health System Is Actually Delivering on the Promise of AI

Ingram Micro Ep#11 How a Major Health System Is Actually Delivering on the Promise of AI

April 9, 2026 · 25 min · Season 1 · Episode 11

About this episode

Sha discusses the challenges and strategies of leading digital transformation in healthcare at Baptist Health of South Florida.

Technology is changing every few weeks in healthcare — and health system leaders are expected to keep up, upskill their entire workforce, govern AI responsibly, and still deliver measurable outcomes. That is the reality for Sha, CDIO at Baptist Health of South Florida.In this episode, Sha sits down to share his unfiltered perspective on what it actually takes to lead digital transformation at scale — from the decision to go all-in on Epic without customization, to the data quality principles underpinning their AI strategy, to why agentic AI access control is still unsolved, and whether he would let a robot operate on him in five years.Topics covered:Leading technology transformation at Baptist Health of South FloridaWhy technology is changing every few weeks and what that means for workforce upskillingThe two foundational priorities — AI literacy across the organization and robust governanceWhy Baptist chose Epic and the principle of staying close to the foundation⏱️ YouTube Timeline0:00 — Introduction — Meet Sha CDIO at Baptist Health of South Florida0:39 — The intensity and excitement of leading transformation at Baptist Health1:05 — Technology is changing every few weeks —…

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Host: Jon Myer

Guest: Sha

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Mentioned in this episode

Organizations: Baptist Health of South Florida, Epic

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