
Writing Is the Smallest Part of Technical Writing: Understanding the Broader Role with Strahinja Milošević, Bitvavo
From Knowledgebase Ninjas by Gowri Ramkumar
February 24, 2026 · 19 min · Season 3 · Episode 34
About this episode
The episode explores the evolving role of technical writers in an AI-driven world, emphasizing that writing is just a small part of the job.
In this episode of Knowledge Base Ninjas, Gowri catches up with Strahinja Milosevic, a Senior Technical Writer with Bitvavo, on the evolving role of technical writers in an AI-driven world. Strahinja, a graduate in English and language from the University of Belgrade in Serbia, began his career as a freelance translator before moving to technical writing. Now, based in Amsterdam, Strahinja works in a docs-as-code environment, closely with engineering teams. In this conversation, he talks about why writing is only a small part of technical writing. He says AI has now become both an assistant and disruptor, allowing writers and companies to do more with less and faster. He also stresses that communication and human judgement can never be automated. This episode is a thoughtful exploration of where technical writing is headed—and why it matters more than ever. Thank you for tuning in! In the meantime, if you're ready to explore Document360, a knowledge base platform that can help your customers and teams get instant answers, we’d love to invite you to try it first-hand. Simply use this link - https://bit.ly/4ktBnZZ to start your free trial.
People in this episode
Guest: Strahinja Milošević
Topics covered
- technical writing
- AI in writing
- communication
- docs-as-code
Keywords
- technical writing
- AI
- communication
- human judgement
Mentioned in this episode
Products: Document360
Places: Serbia, Amsterdam
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