About this episode

Mosi Gatling discusses the importance of perspective in shaping client experience and understanding generational shifts in the homeownership market.

Mosi Gatling, SVP of Strategic Growth & Expansion at New American Funding, shares how perspective shapes client experience and why understanding generational shifts is critical in today’s homeownership market. In this candid conversation, she challenges outdated messaging and offers leadership insights on building trust, empathy, and meaningful connections with modern buyers.

People in this episode

Guest: Mosi Gatling

Topics covered

• client experience
• perspective
• generational shifts
• homeownership market
• leadership insights
• trust
• empathy

Keywords

• client experience
• perspective
• generational shifts
• homeownership
• leadership
• trust
• empathy

Mentioned in this episode

Organizations: New American Funding

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