The Post-Closing System That Builds a Referral Business on Autopilot
About this episode
The episode discusses the importance of a post-closing system in real estate to build lasting client relationships and generate referrals.
You just spent months building a relationship through one of the most stressful, emotional purchases of someone's life. Then the deal closes, you cash the check, and you move on. Sound familiar? In this conversation, we get into the post-closing system most agents never build, and why it might be the single biggest leak in your business. The real estate industry trains us to be world-class at finding new buyers and sellers, and almost nothing on what to do with the ones we already have. We unpack the four-phase post-closing program we built ( free at https://tentenths.co/postclosing ), the Four Seasons Vail check-in moment that Garrett still tells people about years later, the Hall Steakhouse handwritten note and the bite of Wagyu that ruined every steak after it, the day-after-closing call most agents are too afraid to make, the lifestyle check-ins that uncover whether the reason they bought is actually being fulfilled, and the annual market impact report that turns a one-time client into a 20-year relationship. We also get into what we believe is the fix. The best part: the cost to acquire a referral is a fraction of the cost of a paid lead, and the relationship is already…
More episodes of Life at Ten Tenths
- The Real Estate Data Most Agents Ignore (And Why It's Costing You Listings)
- The Secret to Building a Referral-Based Real Estate Business: Quantity Time, Not Quality Time
- Beat Long To-Do Lists and Feeling Stuck with This
- Why Top Agents Always Think They Need 2-3x More Money
- Your Clients Are Asking ChatGPT About Your Deals. Here's the Fix.
- You Won't Get Left Behind: How to Pick the AI Tools That Actually Fit Your Business
Explore listener stats, chart rankings, contacts and more on the Life at Ten Tenths podcast page.