Fixing the Hidden Bottleneck in Healthcare

Fixing the Hidden Bottleneck in Healthcare

From Med Tech Gurus by Tom Hickey

May 20, 2026 · 32 min

About this episode

This episode explores the challenges of patient transport in healthcare and how autonomous robots can improve efficiency.

Why do hospitals invest millions in clinical innovation—yet still struggle to move patients down the hall? In this episode of Med Tech Gurus, we sit down with Dr. David Crabb, emergency physician and CEO of Rovix, to explore one of healthcare's most overlooked operational challenges: patient transport. Drawing on his dual experience in frontline emergency medicine and clinical informatics, Dr. Crabb shares how delays in moving patients between departments can quietly impact throughput, staff workload, and ultimately patient outcomes. At Rovix, Dr. Crabb is leading the development of an autonomous mobile robot designed to attach to standard hospital stretchers—safely transporting patients while reducing delays, minimizing staff injuries, and helping clinicians work at the top of their license. We discuss how physical AI and robotics are moving beyond the digital world to address real-world inefficiencies inside hospitals. From building trust in AI-driven systems to navigating adoption challenges in complex care environments, this episode explores what it takes to introduce an entirely new category of medical technology—and why solving logistical problems may be the key to…

People in this episode

Host: Tom Hickey

Guest: Dr. David Crabb

Topics covered

  • healthcare innovation
  • patient transport
  • clinical informatics
  • autonomous robots
  • AI in healthcare
  • operational challenges

Keywords

  • healthcare
  • patient transport
  • clinical innovation
  • autonomous robots
  • AI
  • emergency medicine
  • logistical problems

Mentioned in this episode

Organizations: Rovix

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