Why Lion's Choice won't compromise on its signature sandwich despite higher beef costs

About this episode

Fred Burmer discusses Lion's Choice's commitment to quality roast beef sandwiches amidst rising beef costs.

Lion’s Choice has built a reputation and a steady stream of regulars for its legendary roast beef sandwiches in its hometown of St. Louis and beyond. The quick-service menu offers several choices, including the original Famous Roast Beef, the French Dip and The Remix—the last a favorite of CEO Fred Burmer. Burmer joins us on the podcast to talk about the menu and more. Lion’s Choice sources the top round cut of beef and trained beef masters at each location use a secret seasoning and technique to roast the meat and slice it to spec. The price of beef has skyrocketed in the past year or two, but Burmer explains how Lion’s Choice has built in more efficiencies to mitigate the higher costs, and menu prices have only gone up a little bit. Today’s diners are seeking protein-rich menu items and portion sizes remain generous. Customers see the value in the quality and consistency of the food and are very loyal to the brand, he says. Listen as Burmer describes how some of Lion’s Choice most popular menu ideas have come from the guests themselves, how the chain has created a rewarding team culture and loyalty program, and what his plans are for growth are for growth beyond the St. Louis…

People in this episode

Guest: Fred Burmer

Topics covered

• roast beef sandwiches
• menu efficiency
• customer loyalty
• restaurant growth
• quick-service dining

Keywords

• Lion's Choice
• roast beef
• menu prices
• customer loyalty
• quick-service restaurant

Mentioned in this episode

Organizations: Lion's Choice

Products: Famous Roast Beef, French Dip, The Remix

Places: St. Louis

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