About this episode

Rebecca Costanzo discusses the elements that contribute to building a high-performance sales team.

Rebecca Costanzo, Director, Mortgage Originations at United Community Bank. Key Highlights: high-performing teams ae built through coaching; emotional intelligence is a revenue driver; manage behaviors before you measure results; and today’s best leaders don’t just manage numbers---they understand people.

People in this episode

Host: Pat Sherlock

Guest: Rebecca Costanzo

Topics covered

• high performance
• sales team
• coaching
• emotional intelligence
• leadership

Keywords

• sales team
• coaching
• emotional intelligence
• leadership
• performance

Mentioned in this episode

Organizations: United Community Bank

More episodes of Mortgage Manager Playbook

• Managing Top Producers · July 16, 2026 · 30 min
• Coaching and Success in Origination · June 18, 2026 · 40 min
• Technology Should Be a Multiplier, Not a Fix · June 17, 2026 · 26 min

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