
The episode discusses the launch of Caesars' first non-gaming hotel in Scottsdale and the innovative guest experience centered around food and beverage partnerships.
Caesars launched its first non-gaming Caesars Republic in Scottsdale, and the property built the guest experience around F&B partnerships like Lisa Vanderpump's Wolf . Glenn Haussman talks with Joe Iturri, SVP of Business Development at HCW , about what that launch required and what owners expect from hands-on management right now. 🐺 Joe says Wolf changed the vibe fast and validated the F&B strategy 🎰 Joe says the non-gaming concept forced the team to create the playbook instead of following one 🍽️ Joe treats F&B as the identity engine, not an add-on 🙂 Joe hires for the smile and builds culture through leadership example and shared best practices 📞 Joe stays involved after takeover and takes the call when problems hit, including 2 a.m. issues Thanks to Actabl for supporting this episode. Actabl gives you the power to profit. Visit Actabl.com. Want the weekly roundup of news, videos, and what you might've missed from #NoVacancyNews? Text HOTEL to 66866.
Host: Glenn Haussman
Guest: Joe Iturri
Actabl
Organizations: Caesars, HCW
Products: Wolf
Places: Scottsdale
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