Listener Fave: How to Lose a Client in 10 Ways

Listener Fave: How to Lose a Client in 10 Ways

March 30, 2026 · 38 min

About this episode

The episode discusses 10 common mistakes wedding professionals make that can lead to losing clients.

Filling your calendar with clients you love is almost as hard as finding a potential partner on a dating app. It’s hit or miss - with a lot of ghosting. Before you blame the game, though, look at how you’re playing it. I’m not going to offer dating advice on this episode, but Katy and I will share 10 mistakes we see wedding pros make on your websites and in your sales processes. Take note so you can make quick updates in key areas.

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