Conflict Isn’t the Problem, Lack of Training Is

About this episode

This episode discusses how lack of training, rather than conflict itself, is the root cause of workplace dysfunction.

In this episode of Peacebuilding with Dr. Pollack, we challenge one of the most common misconceptions in the workplace: conflict itself isn’t the problem—lack of training is. Dr. Jeremy Pollack explains how recurring tension is rarely about difficult people, but instead reflects a gap in conflict competency. Without a structured pathway for developing communication and de-escalation skills, everyday friction escalates into costly dysfunction. This episode reframes conflict as a skill-based is...

People in this episode

Host: Dr. Jeremy Pollack

Topics covered

• conflict resolution
• workplace training
• communication skills
• de-escalation
• conflict competency

Keywords

• conflict
• training
• workplace
• communication
• skills
• de-escalation
• tension

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• Why Workplace Conflicts Escalate (And How to Stop It) · April 7, 2026 · 14 min
• QUICK TIPS: The Importance of Humility for Conflict Resolution · August 10, 2025 · 10 min
• QUICK TIPS: How Not to Take Things Personally · August 3, 2025 · 8 min
• QUICK TIPS: 3 Primary Steps to Negotiation · July 19, 2025 · 8 min