Revenues Up, Visits Down: The Quiet Math Behind the Access to Care Crisis

Revenues Up, Visits Down: The Quiet Math Behind the Access to Care Crisis

June 18, 2026 · 56 min

About this episode

Peter Kenseth discusses the access to care crisis in veterinary medicine with Dr. Ben Hantler, exploring rising costs and potential solutions.

Veterinary revenues are up, but visits are down, and that gap is where the access to care crisis lives. In this episode of Petworking, Peter Kenseth reconnects with Dr. Ben Hantler, founder of Consulting Medical Partners and one of the show's earliest guests, to talk through why veterinary care keeps getting more expensive and what the industry can do about it. Their conversation moves from rising exam fees and a la carte billing to the stubbornly low rate of pet insurance adoption, the veterinary shortage and burnout, and the promise of at-home diagnostics, telehealth, and membership models. Along the way they get honest about economic euthanasia, the toll the system takes on veterinarians, and why Peter started the Petworking Angel Fund. It is a candid, solutions-minded look at a problem that touches every pet owner, every clinic, and every pet.

People in this episode

Host: Peter Kenseth

Guest: Dr. Ben Hantler

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Mentioned in this episode

Organizations: Consulting Medical Partners

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