The Most Overlooked Moment in Closing

About this episode

Rob Jolles discusses the often-overlooked final step in closing a deal and the importance of reassurance in sales and leadership.

Most people believe the job is finished once a commitment is made. In sales, leadership, and persuasion, we’re often taught to close the deal... and then get out of the room as fast as possible. In this quick, six-minute Pocket Sized Pep Talk, I’ll share the often-forgotten final step in closing, why reassurance matters more than we think, and how one powerful moment forever changed the way I finish a conversation.

People in this episode

Host: Rob Jolles

Topics covered

• sales
• leadership
• persuasion
• closing deals
• reassurance

Keywords

• closing
• sales techniques
• leadership skills
• persuasion strategies
• customer reassurance

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