Ep 386: Parcel lockers on the rise as secondhand goes mainstream
About this episode
Carmen Cureu discusses Geopost's research on e-commerce trends, focusing on parcel lockers and consumer delivery preferences.
Carmen Cureu, Market Research Director at Geopost, unpacks Geopost's most recent e-shopper barometer research, covering parcel lockers, returns, consumer communications and more. Key factors driving e-commerce, including convenience and price Parcel volumes and online shopper numbers in Europe Consumer delivery preferences and out-of-home delivery Growth in popularity of parcel lockers and parcel shops (PUDO points) Generational trends in e-commerce and delivery Factors influencing e-commerce return volumes Role of OOH in returns Cross-border shopping behaviour Delivery expectations for consumers who shop cross-border Electronic communications preferences, especially for younger shoppers Out-of-hours customer support Rising expectations of delivery
More episodes of Postal Hub podcast
- Ep 395: UK out-of-home delivery scene with Alan Barrie
- Ep 394: FedEx, InPost, and the future of out-of-home delivery in the USA
- Ep 393: Building successful parcel locker systems
- Ep 392: Creating Malaysia's 21st century post office network
- Ep 391: Letters in Denmark
- Ep 390: China continues to dominate cross-border e-commerce
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