About this episode

Teresa Torres discusses the impact of AI on product discovery and delivery, emphasizing the need to refocus on high-quality discovery practices.

For the past 20 years, Teresa Torres has championed the cause of product discovery. We’ve made progress, she says, but there are plenty of companies and teams out there who don’t know much about their customers – and still think they have all the answers. Is AI exacerbating the problem? In this episode, Teresa returns to Product Momentum taking us on a rollercoaster ride that begins in a pre-ChatGPT world full of hopeful optimism in which product leaders were (slowly, steadily) recognizing the value good Discovery brings – but then spirals through phases of grief as AI-powered Delivery seems to have reclaimed our attention. As you’ll hear, Teresa remains bullish on AI. But she’s also concerned that AI is pulling us in the wrong direction, making it easier and faster to build and, thus, putting even more emphasis on Delivery. Ever the optimist, Teresa believes that product builders can use the same technology that created today’s predicament to help us course-correct, refocusing our attention on high-quality Discovery practices. Here’s a few of our key takeaways: AI Might Be Helping Us Build the Wrong Thing In our earlier episode with Teresa ( 58 / Innovate with…

People in this episode

Host: ITX Corp.

Guest: Teresa Torres

Topics covered

• product discovery
• AI
• delivery
• customer understanding
• product management

Keywords

• AI
• product discovery
• delivery
• customer insights
• product management
• technology

Mentioned in this episode

Organizations: ITX Corp.

Books & works: Continuous Discovery Habits

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