About this episode

This episode discusses how AI and data integration are transforming retail in Kenya and Africa, featuring insights from industry experts.

Kenyan and African retailers generate enormous volumes of information through point-of-sale systems, inventory platforms, loyalty programmes, e-commerce, mobile applications, social commerce, delivery platforms and digital payments. However, much of that data remains fragmented, underused and disconnected from everyday business decisions. In this special episode of the Pure Digital Passion Podcast , I moderate a discussion from the RETRAK Retail Summit 2026 titled: Smarter Retail: Turning Data, AI and Insights into Competitive Advantage The session took place on Thursday, 14 May 2026, at the Sarit Expo Centre in Nairobi and brought together four experts representing retail entrepreneurship, digital payments, financial-services platforms and retail technology, as follows: Judy Waruiru - Regional Managing Director, Network International Sonal Haria - Co-Founder and CEO, Canvas Cosmetics, Co-Founder, CB Consulting & Media Group Eric Muriuki - Group Director, Digital Business, CEO, LOOP DFS, NCBA Group Siddesh Narkar - Head of Product, Compulynx Topics Covered Why many retailers are data-rich but insight-poor The importance of connecting fragmented customer data Building a…

People in this episode

Host: Moses Kemibaro

Guests: Judy Waruiru, Sonal Haria, Eric Muriuki, Siddesh Narkar

Topics covered

• AI in retail
• data-driven insights
• customer data integration
• retail technology
• product development
• digital payments
• market analysis

Keywords

• retail
• AI
• data insights
• Kenya
• digital payments
• customer data
• product development
• market trends

Mentioned in this episode

Organizations: Network International, Canvas Cosmetics, CB Consulting & Media Group, LOOP DFS, NCBA Group, Compulynx

Places: Nairobi

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