How to Build a Better Feedback Culture

How to Build a Better Feedback Culture

August 9, 2026 · 46 min · Episode 379

About this episode

In this episode, Russel Lolacher discusses building a better feedback culture with HR expert Carolyn Troyan.

Feedback should help people grow, not make them defensive. In this episode, host Russel chats with HR expert and leadership coach Carolyn Troyan about what healthy feedback cultures look like, why trust and psychological safety matter, and how leaders can shift from giving advice to coaching better conversations. They also explore peer feedback, cultural differences, people leadership and why feedback works best when it becomes part of everyday work—not an annual event. And connect with me fo...

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