What Employee Journey Mapping Reveals — with Jeannie Walters | R@W REVISITED

What Employee Journey Mapping Reveals — with Jeannie Walters | R@W REVISITED

September 7, 2026 · 35 min

About this episode

Russel chats with Jeannie Walters about the significance of employee journey mapping in enhancing retention and engagement.

(Originally Released: April 24, 2022) In this episode of Relationships at Work, Russel chats with CEO and founder of global consulting firm Experience Investigators Jeannie Walters on the importance of employee journey mapping and its role in employee retention and engagement. Jeannie shares her experience and expertise on... The scope of an employee journey map.How employee personas can help and what they should include.When you should review your employee journey map.Where mapping fa...

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