We'll do it live

We'll do it live

August 5, 2026 · 26 min · Season 2 · Episode 198

About this episode

This episode discusses the impact of live product demonstrations with real customers and the benefits of being accessible to them.

Showing off your product in real time, with real customers, changes everything. In this episode, Jason Fried and David Heinemeier Hansson walk through why 37signals has been hosting live demos and Q&A sessions since the Basecamp 5 launch, what makes the format work, and why being accessible and unafraid of your customers is underrated. Key Takeaways 00:10 – How (and why) 37signals is embracing live sessions with customers07:47 – Why showing beats telling when it comes to your own product1...

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