About this episode

Lauren Lappin shares 12 key lessons learned from 12 years of running her business, Allure Lash and Beauty Bar.

Salon Goals Academy - get on the waitlist: https://www.laurenlappin.com.au/sg-academy-waitlist Twelve years ago, I opened the doors to Allure Lash and Beauty Bar. To celebrate the milestone, I'm sharing the 12 biggest lessons 12 years of business ownership has taught me. Some came the easy way. Most of them I learned the hard way, and I'm hoping I can save you from a few of them. This one is raw and honest, from being taken to small claims court over a $250 refund in my first year, to the ego trap of needing to be the "best" one in the salon, to the truth about making money versus actually keeping it. In this episode: [00:00] Happy 12th birthday, Allure [01:03] Lesson 1: you don't need to do it all yourself [02:23] The cleaner example and working out your hourly rate [05:30] Lesson 2: being the best in your salon is keeping you stuck [08:35] Lesson 3: everyone is replaceable [10:51] Lesson 4: hire for personality and work ethic, not skills [13:00] Lesson 5: your team only rises to the standard you set [14:47] Lesson 6: know your numbers [16:33] Lesson 7: making money and keeping money are different skills [18:56] Lesson 8: good communication skills are everything [22:46] Lesson…

People in this episode

Host: Lauren Lappin

Topics covered

• business lessons
• entrepreneurship
• team management
• financial skills
• communication
• customer service

Keywords

• business ownership
• lessons learned
• team dynamics
• financial management
• customer relations
• entrepreneurial journey

Mentioned in this episode

Organizations: Allure Lash and Beauty Bar, Salon Goals Academy

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