Service Management Leadership - A Lesson From Volvo

About this episode

Jeffrey discusses the importance of giving back, using a lesson from Volvo.

In this episode, Jeffrey discusses the why he tries to give back, using a lesson from Volvo. Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us) Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.

People in this episode

Host: Jeffrey

Topics covered

• Service Management
• Leadership
• Volvo
• IT Consulting
• Giving Back

Keywords

• Service Management
• Leadership
• Volvo
• IT Consulting
• Asset Management
• Business Continuity
• CIO Advisory

Mentioned in this episode

Organizations: Volvo, Service Management Leadership, YouTube

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