Inside NYC Appliance Repair: Scaling Service With Heart in a High-End Market ft. David Oliva

About this episode

Joe Crisara interviews David Oliva about the challenges and strategies of repairing luxury appliances in a high-end market.

What does it really take to repair luxury appliances in Manhattan and Long Island? In this episode of the Home Service Heartbeat Podcast, Joe Crisara sits down with David Oliva, President of RD Appliance Services, to discuss the realities of modern appliance repair, leadership, technician training, and delivering premium customer service in one of the toughest service markets in the country. From navigating NYC traffic and high-security luxury buildings to training technicians on constantly...

People in this episode

Host: Joe Crisara

Guest: David Oliva

Topics covered

• appliance repair
• luxury market
• customer service
• technician training
• leadership

Keywords

• appliance repair
• luxury appliances
• NYC
• customer service
• technician training
• leadership

Mentioned in this episode

Organizations: RD Appliance Services

Places: Manhattan, Long Island, NYC

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