Exploring Leadership and AI with Anand Tharanathan

Exploring Leadership and AI with Anand Tharanathan

From ServiceNow Insights by ServiceNow Community

December 24, 2025 · 40 min

About this episode

Anand Tharanathan discusses leadership and AI, sharing insights from his journey and the importance of empathy and adaptability.

Exploring Leadership and AI with Anand Tharanathan In this engaging episode of our podcast, we delve into the world of leadership and Artificial Intelligence with Anand Tharanathan, GVP of Product Research and Insights at ServiceNow. Anand shares his journey from an individual contributor to a leadership role, emphasizing the importance of empathy, mentorship, and learning from failure. He discusses his unique perspective on leadership drawn from his experiences in sports and how this has influenced his professional growth. Anand also provides insights into the rapidly evolving field of AI, comparing it with human automation and highlighting the importance of keeping the human element in the loop. He addresses the challenges and nuances of designing AI systems that enhance human capabilities rather than replace them. Additionally, Anand discusses how to strike a balance between being product-centric and people-centric, and the crucial role of adaptability in navigating technological advancements. Towards the end of the conversation, Anand outlines a framework for effectively using AI and advises on avoiding common pitfalls when integrating AI into new products. This episode is a…

People in this episode

Guest: Anand Tharanathan

Topics covered

  • leadership
  • artificial intelligence
  • empathy
  • mentorship
  • human automation
  • product-centric
  • people-centric
  • adaptability

Keywords

  • ServiceNow
  • technology
  • future of technology

Mentioned in this episode

Products: AI systems, ServiceNow

Books & works: Exploring Leadership and AI, The Role of Mentors and Managers

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