
Narrative Analytics with Agent Ada
From ServiceNow Insights by ServiceNow Community
November 20, 2025 · 15 min
About this episode
The episode features a discussion with Amrutha Ramesh about Agent Ada, an AI agent designed to provide data-backed insights in enterprise workflows.
Sitting down with Amrutha Ramesh, visiting researcher at ServiceNow one of the minds behind Agent Ada, a data-focused AI agent, in the latest episode of the podcast. We talk about the gap in enterprise workflows: you upload data, ask questions, and expect clear, data-backed insights… but traditional LLMs weren’t designed for that. Amrutha clarifies the distinction by explaining how Agent Ada surpasses merely inputting a dataset into ChatGPT or Gemini, employing personas and a library of reusable skills to analyze data in a more human-like manner. We also dig into turning raw analysis into a story and, most importantly, into actionable steps that people in the business can actually use. Guest - Amrutha Ramesh Host - Bobby Brill See omnystudio.com/listener for privacy information.
People in this episode
Host: Bobby Brill
Guest: Amrutha Ramesh
Topics covered
- Narrative Analytics
- AI
- Data Analysis
- Enterprise Workflows
Keywords
- Agent Ada
- data-focused AI
- LLMs
- actionable insights
Mentioned in this episode
Products: Agent Ada, ChatGPT, Gemini
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