How can we monetize business irritations? OMOQ #165
About this episode
The episode discusses how to identify and eliminate business irritations to enhance customer satisfaction and profitability.
This can be a fun, simple and productive exercise. Start by asking yourself for the top three things that irritate you when you purchase something? Then, hunt within your own company to see if these pain points exist within your operational structure. Once found, eradicate them and replace them with customer-pleasing services. Do this exercise periodically, and turn your lemons into saleable lemonade. Support the show
People in this episode
Host: Jeffrey Mason
Topics covered
- monetization
- business irritations
- customer service
- operational structure
- pain points
More episodes of SimpleBiz360™ Podcast
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- Why do so many customers avoid answering critical business questions? OMOQ #166
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- What if blame-shifting was replaced by ownership? OMOQ #163
- Are you assuming customer trust, or are you earning it? OMOQ #162
- Do you explain the benefits to your customers? OMOQ #161
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