About this episode

The episode discusses the challenges of managing Shadow IT in client environments, particularly with the rise of AI and SaaS tools, and its impact on MSP-client relationships.

People in this episode

Host: Dave Sobel

Topics covered

• Shadow IT
• AI tools
• SaaS applications
• MSP control
• governance risks
• client dynamics

Keywords

• Shadow IT
• AI
• SaaS
• MSP
• governance
• security risks
• client data
• technology adoption

Mentioned in this episode

Organizations: MSP, SaaS, AI, SMB

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